OUR SERVICES

Our work is focused on strengthening leadership through coaching, facilitation, education, and development programs for leaders, their staff, and organizations.
See below for a sample of our services.

Show All / Hide All LEADERSHIP DEVELOPMENT Individual and team leadership coaching and development classes to provide leaders with tools and resources to become more capable and effective. Read More > Leadership Coaching is the opportunity for on-the-job leadership development and learning created from a unique partnership of client and coach. This partnership supports development and provides learning opportunities in areas of empowerment, achievement, strength-building, value clarity, and, for some, traditional leadership practices such as working with the whole person and creating lasting respect. Through the client-coach partnership, the client will learn how to leverage these new skills to grow and develop their leadership, the organization’s staff effectiveness, and improve the services provided to their communities. A leader will be paired with a leadership coach to work together on a short term basis to achieve specific, mutually agreed upon goals. Specific on-the-job development and learning is based on customized coaching designed for each individual using proactive discussions, actions, and tools aimed at helping the client accomplish their coaching goals. Examples of goals previous clients have chosen are as follows: • Establish and maintain respect and traditional leadership values • Review leadership styles and implement various ways to motivate and lead others • Build and reinforce managerial processes, policies, and programs • Recognize and address issues in healthy, productive ways before they arise or shortly after they occur • Build and reinforce managerial processes, policies, and programs • Make significant strides towards and/or achieve established position goals (i.e. meeting fundraising goals, working well with board of directors, etc.) The leadership coach acts as a partner, guide, and resource provider by bringing specific tools, exercises, resources, and techniques to the partnership. These resources, identified for each individual and their organizational circumstances, provide opportunities to expand capabilities, maximize potential, meet goals, guide the organization, and create wellness in their communities. Show All / Hide All / Back to Top ORGANIZATIONAL DEVELOPMENT Classes and services are customized to develop and meet the needs of your staff, managers, and executives. Read More > Inter-Organizational Communications Communication within and throughout an organization is key to staff knowledge, productivity, camaraderie, and morale. This customizable workshop can improve your skills in effective writing techniques, meeting planning and facilitation, and/or designing and implementing inter-office communication vehicles such as newsletters or intranet services. Team-Building Are there opportunities to strengthen or improve staff, departmental, and/or interdepartmental relationships in your organization? If so, this workshop is designed to do just that – build partnerships and focus within your organization to strive toward common goals and work together in a more collaborative manner. Conflict Resolution Resolving interoffice conflict occurs when the outcome is a win-win solution for all involved. How do we get to a win-win solution: listen, understand each other’s needs and/or work styles, and provide solutions and opportunities to meet those needs and styles. This customizable workshop can address each area in-depth and/or cover the full process of conflict resolution. Management Reflection - Leader as Coach Practices and Values Respectful, welcoming, patient – working and cultivating an environment which views the workplace and staff as an interconnected, holistic body is the goal of this workshop. Highly interactive, we explore leader as coach models and how to incorporate them into your management practices. Strategic Planning – Creating a Plan for Your Organization (non-profit only) Setting the ongoing course for your organization is critical to its long term success. Strategic planning involves looking at the big picture, understanding the organization’s strengths, weaknesses, opportunities, and challenges, and setting goals to move the organization forward. Strategic planning also involves creating a sustainable planning process which this workshop provides. Vision & Mission Creation (non-profit only) Are you a new organization or one changing significant direction? Are you an organization who’s been around for a long time and simply want to think broadly or differently about the future? This is the purpose of this workshop – to provide you the space and process to think broadly and differently in creating a vision for the organization’s future. Board Roles & Responsibilities (non-profit only) We all need periodic refreshers when we become Board Members. This customizable workshop helps educate and remind Board members of their roles and the responsibilities in the following areas: Governance, Sponsorship, Ambassadorship, and Consultation. Leadership Tools for New Supervisors and Managers Being a new supervisor or manager is an exciting time. You have the opportunity to learn a new set of skills in effective communications and leadership. This workshop is designed to help you jump-start your new role by understanding leadership roles and responsibilities. Organizational Infrastructure Self-Assessment This workshop will provide participants an opportunity to conduct a self-assessment to review organizational effectiveness of the day-to-day processes (staff meetings, human resources system, IT, etc.) which are important to get the work done. Participants can share best practices and develop an annual calendar to review processes on a regular basis.. Show All / Hide All / Back to Top STAFF DEVELOPMENT Staff trainings, workshops, and facilitations can provide your team with the needed support and knowledge they need to become stronger contributors. Read More > Customer Service for Front Office Staff Customer service is the lifeblood of all organizations. This workshop is designed to reenergize the customer service skills of the front office team with roles plays and refreshers on key listening skills, dealing with stressful situations, and problem-solving techniques. Make Your Organization Shine – Wow Job Applicants Job applicants can be our best supporters if treated well. This workshop is designed to help your organization create a dynamic recruiting process with a clear marketing campaign and recruitment process from writing the job ad to interviewing tips to follow-up with all who apply. Fiscal Policy Training (non-profit only) - Fiscal policies are critical for sustaining an organization. This workshop will help you to understand what policies and procedures are necessary for your organization’s daily operations and provide tools to develop your own operations manual. A must for Finance and Executive Directors. Budget Planning 101(non-profit only) - Creating a “picture” of your organization’s future will guide the development of the organization. This workshop is targeted for Finance staff and will create a system for preparing an organizational budget and managing on-going monitoring in order to provide real-time reports to Board, Directors and Managers. Interview Skill-Building If you don't interview often, if it's been a while, or if you are new at doing the hiring this workshop will refresh or teach your skills to ensure interview are conducted effectively and attract the best candidates. This is a workshop is most effective in conjunction with the “Make Your Organization Shine – Wow Job Applicants” workshop. Sexual Harassment Prevention Sexual harassment is the type of behavior which can create an intimidating or hostile work environment. This workshop will increase an owner, manager or director’s awareness and provide the skills and motivation needed to address issues of sexual harassment Show All / Hide All / Back to Top

Services & Trainings 2008